Frequently Asked Questions
Find answers to the most common questions about our platform.
Is it really free to post a request?
Yes. Posting a service request on our platform is completely free. You describe the job, receive quotes from professionals, and choose who to hire, all at no cost to you.
How many quotes will I receive?
This varies by category and your area, but most requests receive between two and five quotes within 24 hours. Professionals who want the job will respond promptly.
Am I obligated to hire anyone?
Not at all. You can review all quotes and profiles and choose whoever feels right — or choose nobody. There’s no obligation at any point.
How do I know the professionals are trustworthy?
Every professional on the platform has agreed to our terms of service. You can also check their verified reviews from previous customers before making any decision. For added confidence, look for the ‘Verified’ badge on a pro’s profile.
What if I'm not happy with the work?
We encourage you to communicate directly with your professional first. If the issue cannot be resolved, you can leave an honest review so that future customers have accurate information. We take the quality of our pro network seriously.